Information provided by: Cherie C. Binns RN BS MSCN
By: Alina Perez, J.D. and John A. Valentine, Ph.D., Florida Atlantic University Health Administration Program
A week ago we were having dinner with a friend. He was all excited about his travel plans and his decision to take his new electric scooter on the plane with him. Since this would be the first time taking the scooter on the plane, he assumed that the airline would have to accommodate him and his scooter and everything would “fly” soft and smooth. What he did not realize was that air travel for the disabled is not as protected as many people think.
Some airlines have outright stopped disabled travelers from flying, while others have made them follow such requirements as sitting close to the bathroom when their limitations became apparent to the flight crew. In addition to such problems as bathroom facilities that are still not fully accessible to the disabled, other problems can occur with the airlines. Complaints of disabled travelers missing their connecting flights because of inadequate help continue, and complaints of damaged wheelchairs by inappropriate handling remain too frequent.
For individuals who feel that they have been mistreated or discriminated against while traveling on an air carrier because of any functional limitation, some agencies or attorneys specialized in the investigation of discrimination against people with disabilities may be able to offer some help. However, this can be a time consuming and expensive process.
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