As part of our ongoing commitment to patients, Biogen Idec provides a variety of support services for patients and caregivers through MS ActiveSource®. These world-class services are thoughtfully crafted around the informational, emotional, financial and logistical needs that come with living with the diseases our products treat.
At MS ActiveSource, our ActiveSourceTM Coordinators provide support to people living with multiple sclerosis (MS) so they may live better lives. We also assist physicians and other health care professionals who are looking for medical and other information about our drugs and their uses.
Annually, MS ActiveSource handles more than 800,000 calls through our call center, where our highly trained coordinators help MS patients, including patients currently taking or considering AVONEX® (interferon beta-1a) and TYSABRI®(natalizumab). Among the full suite of services offered at MS ActiveSource, we also offer nursing support so patients can receive the training and support needed to help them start and successfully stay on their therapies. Additionally, MS ActiveSource is a great resource for general MS information and educational materials available via phone, web or email.
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